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About Us This web site is owned and operated by Strand Hairdressing who are completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below.
Our Contact details:
Strand Hairdressing
93 Park Lane
Poynton
Stockport
Cheshire
SK12 1RB
Tel: 01625 875 600 |
Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We accept Paypal payments.
If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake.
When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. |
| Shipping And Handling We ship your order as soon as possible and will confirm it has been dispatched via email. Thank You. |
Delivery Schedule We process your order right away. We will normally send your order to you in 5 business days, If you are ordering 450ml or 950ml then please allow 10 days for delivery. International orders are generally received in under 12 days.
You must inform us within two working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number and name in all correspondence.
We post all items via Recorded Delivery or wiht larger orders via courier. If you order is shipped via recorded delivery and you are not in then your order is kept at your local post office for 5 day and then returned to us. In this case please note that we will dispatch your order again but you will be charged posting cost again.
You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.
Thanks You. |
| Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Tax Charges VAT is added to your item already. |
| Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
| Guarantee We guarantee your satisfaction. |
| Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01625 875 600. |
Privacy Policy Strand Hairdressing do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' (in Internet Explorer) and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes. |
| Returns Policy If you have a problem with your your then please do not hesitate to contact us at info@strandhairdressing.co.uk. |
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